General Terms of Sale
Terms and Conditions of Use – Digital Video Game Sales Website
1. Acceptance of Terms
By accessing the online digital video game sales website (hereinafter referred to as “the Site”), you agree to comply with these Terms and Conditions of Use (hereinafter referred to as “Terms”). If you do not agree to these Terms, please do not use the Site.
2. Company Information
2.1. The Site is operated by Universal Gaming, a company registered at 384 Route de Rouen – 76480 Yainville (hereinafter referred to as “the Company”).
2.2. Legal information:
- SIRET: 82932541400045
- SIREN: 829325414
- VAT Number: FR71829325414
- Publishing Director: Jonathan Petit
2.3. For any questions or concerns related to the Terms or the operation of the Site, you can contact the Company in the following ways:
- By email: info@instant-game.io
- By phone: 0988288752
- By Livechat: The Livechat is located at the bottom right of our site
- By postal mail: 384 Route de Rouen – 76480 Yainville
3. User Account
3.1. To make purchases on the Site, you must create a user account. You are responsible for maintaining the confidentiality of your account information and all activities that occur under your account.
3.2. You agree to provide accurate, complete, and up-to-date information when creating your account.
4. Purchases and Payments
4.1. By making a purchase on the Site, you acquire a license to use the purchased digital video game.
4.2. Payments are processed securely by our service provider Checkout.com. Legal information about this company is available on their website.
4.3. The Site does not store payment information. You can refer to Checkout.com’s privacy policy for more details on how your information is processed.
5. Right of Withdrawal
5.1. In accordance with applicable law, you have a right of withdrawal of [number of days] days from the confirmation of the purchase to cancel your order without having to provide justification.
5.2. To exercise your right of withdrawal, please contact our company electronically, for example, by email or Livechat, or by postal mail to the company’s address.
5.3. Due to the digital and unique nature of the products sold on the site, the customer automatically waives the right of withdrawal as soon as they use or become aware of the content of their order. No refund request can be made for this reason.
6. Updates to the Terms
6.1. These Terms were last modified on December 22, 2023. They may be periodically updated to reflect changes in business practices and applicable laws.
6.2. The date of the last update is indicated at the top of this page. It is your responsibility to regularly check the Terms to be informed of changes. By continuing to use the Site after the publication of modifications, you accept the revised Terms.
7. Intellectual Property
7.1. The content of the Site, including images, texts, logos, and trademarks, is protected by intellectual property rights held by the Site or its partners.
7.2. You agree not to reproduce, distribute, modify, or use the content of the Site without written authorization.
8. User Content
8.1. By posting content on the Site (comments, reviews, etc.), you grant the Site the non-exclusive and irrevocable right to reproduce, modify, distribute, and display this content.
8.2. You are solely responsible for the content you publish, and you agree not to violate the rights of third parties or applicable laws.
9. Laws Regarding the Sale of Digital Content
9.1. The sale of digital content is subject to the laws in force in your jurisdiction regarding consumer rights and intellectual property. The Company is committed to complying with these laws and providing products in accordance with applicable regulations.
9.2. For any questions or concerns regarding compliance with local laws, please contact the Company.
10. Marketing and Ranking of Digital Content
10.1. The Company reserves the right to promote and rank digital content on the Site, including through marketing strategies, rankings, and other means. These promotions and rankings are carried out fairly and in accordance with industry standards.
10.2. The Company may use algorithms and metrics to determine the rankings of digital content, based on criteria such as popularity, user ratings, and other relevant factors.
10.3. The Company is committed to providing transparent information about the criteria used for the marketing and ranking of digital content. For any questions or concerns about this, please contact the Company.
11. Liability
11.1. The Company cannot be held liable for losses, damages, costs, or expenses arising from the use of the Site, the purchase of digital content, or the inability to use the Site, except in cases of gross negligence or deliberate intent on the part of the Company.
11.2. To the extent permitted by law, the total liability of the Company to you for any damages, losses, or causes of action will not exceed the total amount you paid for the purchase of the relevant digital content.
11.3. The Company does not guarantee that the Site will be free from errors, viruses, or other harmful components and cannot be held responsible for damages resulting from these elements.
12. Our Contract with You
12.1. By using the Site and making purchases of digital content, a legal contract is established between you and the Company, governing the terms and conditions described in these Terms.
12.2. This contract governs the use of the Site, the purchase of digital content, and other services provided by the Company. By accepting these Terms, you acknowledge having read, understood, and accepted the terms of this contract.
12.3. The Company reserves the right to modify these Terms at any time. The modifications will take effect upon publication on the Site. It is your responsibility to regularly check the Terms to be informed of changes.
13. Accessibility of Digital Content
13.1. The Company is committed to ensuring the accessibility of the digital content you have ordered through the Site.
13.2. We want to clarify that we do not sell physical games. We exclusively offer accounts containing the final game ordered by the customer. These accounts allow you to access digital content conveniently and securely.
13.3. Digital video games are delivered by email after purchase confirmation. Additionally, you can access your games in the customer space on the Site.
13.4. For any questions or concerns regarding the accessibility of digital content, please contact the customer service of the Company.
14. Applicable Law
These Terms are governed by the laws in force in your jurisdiction. Any dispute arising from these Terms will be subject to the exclusive jurisdiction of the competent courts in your jurisdiction.